Privacy Policy

Introduction

Black White Marketing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at blackwhitemarketing.com and use our AI-powered marketing plan generation services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when using our Services, including:

• Account Information: Email address, password, and business name when you create an account.
• Business Information: Information about your business provided through our questionnaire, including industry, target audience, business goals, marketing budget, and other details needed to generate your marketing plan.
• Payment Information: Billing address and payment card details when you subscribe to our Premium or White Glove services. Payment processing is handled by Stripe, and we do not store your complete credit card information.
• Communications: Information you provide when you contact us for support or inquiries.

Information Collected Automatically

When you access our Services, we automatically collect:

• Device Information: Browser type, operating system, device identifiers, and IP address.
• Usage Data: Pages visited, time spent on pages, clicks, and other interactions with our Services.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities. See our Cookie Policy for more details.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services
• Generate personalized AI-powered marketing plans based on your business information
• Process your transactions and manage your subscriptions
• Send you administrative communications, including account verification and service updates
• Respond to your inquiries and provide customer support
• Improve and optimize our Services and user experience
• Analyze usage patterns and trends
• Protect against fraudulent, unauthorized, or illegal activity
• Comply with legal obligations

How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing (Stripe), email delivery, and analytics.
• AI Processing: Your business information is processed by AI systems to generate marketing plans. This data is used solely for providing our Services and is not shared with third parties for their marketing purposes.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share information for other purposes with your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. Marketing plans and associated data are retained until you delete your account or request deletion.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Opt-Out: Opt out of marketing communications by clicking "unsubscribe" in our emails or contacting us.
• Data Portability: Request a copy of your data in a portable format.

To exercise these rights, please contact us at [email protected].

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). Please see our Personal Information page for details on how to exercise your CCPA rights, including the right to know, delete, and opt-out of the sale of personal information. We do not sell your personal information.

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete that information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of your information to the United States and other jurisdictions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Services after any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: